Newport News Auto Repair

Mon - Fri: 8:00 AM - 5:30 PM, Sat: 8:00 AM - 4:00 PM
5

Highly recommend. Great place to have service or work on your car. Pleasant and easy going staff. Determined to have you have excellent results. My car repair was quite complicated, with Nissan giving me an estimate of $1200 to fix and also stated that I needed a transmission replacement. B & L repaired the multiple problems for $600, and car is now purring like a kitten. Without the costly transmission repair that the Nissan dealer stated it needed. Would highly recommend this place, at least for a second opinion when you're unsure about what a dealer is telling you.

5

Excellent. Excellent.

5

Great customer service This is my wife and I , our, Permanent vehicle home. Alesus have what we need and in a timely fashion and we are treated with honesty and respect.

Thank your for taking the time to leave your awesome review. We appreciate Kate the opportunity to serve you, and look forward to seeing you again soon. Thanks for being our customer. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Great. It's a great place to get your vehicle serviced

1

had the car towed to b&l , 2006 toyota corolla , they did a diagnostic test and my friend (retired ) was told it needed a fuelpump , they charged him 1000+ dollars , they got payed , then he was told it was an defected pump, then it still didnt start and they charged another 170.- $ for the sparkplugs replacement they claimed thats what keeping the car from starting ,by now they had the car for 2 weeks , then they ended up having the car towed to the toyota dealer on jefferson , they claimed they never recieved a phonecall from b&l , now the retiree had to go back and forth in person and on the phone to b&l and toyota dealer to figure out whats going on , well - now its the 4th week - and the toyota dealer said they will work on it on tuesday 11.26.2019 - dealing with b&l was a nightmare and we will never recomend or give them our business again . we also requested to give back the old parts that were replaced but never got them back either . worst business ever - we will also contact the better business bureau to file a complaint.

5

Very knowledgeable and friendly

Thank you Larry for taking the time to leave your review. We appreciate the opportunity to serve you, and look forward to seeing you again soon. Thanks for being our valued customer. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I found them on google and I’m so grateful that I did. They are extremely reasonable, honest, doesn’t take advantage of their customers. They take military and veteran discount which is another plus. I couldn’t ask for a better place to recommend and their entire staff is professional.

Thank.you souch for.your kind review, and we appreciate your business. Thanks for being our customer! Brad Brown, Owner

- B & L Automotive
5

Accomodating. Exceptional Friendly Service! Starting from Liz (Manager) at the front desk! We had a flat tire on 64 on our way home to Maryland (3 Women) They were so accommodating to our situation I just wish I lived closer to give them my business on a regular basis! Please use their services you will not be disappointed!

5

Excellent. Excellent, fast service

5

Husband Cornell Jones said he was very please with B&L and will come back again.

Good morning Again Margaret and Cornell, and thank you for taking time to leave your husbands review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive