Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

The service was fast. The price was fair. They explained what they were doing. They fixed my car up. The lobby was nice and clean. I am happy with the care they gave my car and the respect they gave me.

Thank you for the kind words, David! We're thrilled to hear about your positive experience at B&L Automotive. Our top priority is providing exceptional service to our customers, from transparent explanations to efficient repairs. It's great to know that you appreciated our clean and welcoming lobby, too. We look forward to assisting you with any future automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

Very informative does not do work on your vehicle unless you need it done they don't pressure you into doing anything besides what you want. Just a friendly respectful environment. I will be back! Thanks!

5

I brought my truck to B and L.with an electrical problem and Liz helped greatly in getting my truck in on a Friday evening and Brian went thoroughly thru the electrical system identifying the problem and explained that the best solution was to take it to the dealership. Great place to bring complex car problems.

5

Made an appointment for 8am 2.10.2025 and had an amazing experience! The shop is not only fast and efficient getting us in and out before 9:30am with having to replace our lights, they were also honest in telling us what was right and wrong with our car with no hidden fees or add ons. Their shop was also extremely clean and smelled good with comfortable chairs and a coffee bar in their lobby. Thank you so much for a great experience!

Dear Emily, we are glad to hear about your positive experience at our shop! We pride ourselves on providing fast and efficient service with transparency. Our clean and comfortable facilities are designed to make your visit as pleasant as possible. Thank you for your kind words and trust in us. Your satisfaction is our priority! -Sincerely, B&L Service Team

- B & L Automotive
5

Honest assessment of the issue I was having and the hassle I got from the dealership.

Thank you for your 5-star review, Katy! We're thrilled to hear that we could provide an honest and hassle-free experience for you. We pride ourselves on delivering top-notch customer service and transparent assessments. If there's anything else we can assist you with, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Fantastic service and affordable. Received a discount for being a costco member.

Thank you for taking the time to share your positive experience, Amberly! We're thrilled to hear that you found our service fantastic and affordable. We're always happy to pass on any discounts or promotions to our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for taking the time to leave us a positive 5-star review! We're glad to hear that you had a great experience with us. If you have any further questions or need our services in the future, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Exceptional customer service. Explains in detail what's wrong with your vehicle and what are your options. Experienced mechanics. Clean spacious shop.

Thank you for the glowing review, Willie! We're thrilled to hear that you had a positive experience at our shop. At B&L Automotive, customer satisfaction is our top priority, so we make sure to provide clear explanations and options for your vehicle. We take pride in the expertise of our mechanics, and we're glad that it showed during your visit. Our spacious and clean shop is designed to enhance your comfort and overall experience. We appreciate your recommendation and are here to assist you with any future automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
4

It's was good service. Kept me informed.

Thank you for choosing B&L Automotive for your service needs. We appreciate your feedback and are pleased to hear that you found our service satisfactory. Keeping our customers informed is a top priority for us. We look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Friendly fast and great communication made me feel like I found an honest repair facility!

Thank you Steven for the stellar review! We are thrilled to hear that you had an exceptional experience with us at B&L Automotive. Thank you for leaving a 5-star review. We are happy to hear that you had a great experience with us. We pride ourselves on delivering top-notch service to all our customers. If you have any more car trouble or need any further assistance, don't hesitate to give us a call! -Sincerely, B&L Service Team

- B & L Automotive