Newport News Auto Repair

1850 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

4

I was able to schedule my inspection online. I did choose to wait while they worked and was only there for about 30m.

Thank you for choosing B&L Automotive for your inspection Catherine! We're glad to hear that our online scheduling system made it convenient for you. We always aim to provide efficient service. If there's anything else we can do to enhance your experience, please let us know. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for giving us a perfect rating, Martha! We are thrilled to hear about your positive experience with B&L Automotive. Our team is dedicated to providing top-notch service and making sure you leave satisfied. If you have any more questions or need assistance in the future, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Dear Vanessa, thank you for taking the time to rate your experience with us! We are thrilled to see that you had a five-star experience at B&L Automotive. Our team works diligently to provide top-notch service to all of our customers. If there is anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Very nice people to work with and fast and efficient response

Thank you for the kind words, Brenda! We're thrilled to hear you had a positive experience with us. Providing fast and efficient service is our top priority here at B&L Automotive. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

The service I received at B&L Automotive from beginning to end was beyond expectations! I brought my car in for two cross threaded lug nuts and while it was there asked for a diag on the passenger seat not reclining. A quote was texted to me before I could call with a question, Dave called correcting an error. Liz called daily keeping me up to date on the studs being replaced and the status of the seat. After being told they would not be able to repair the seat, to my surprise, the AMAZING SERVICE MEN at B&L fixed the seat! I live in Chesapeake and will return to B&L for any future auto mechanic needs. They were fair and provided great service, and that is extremely hard to find. Thank you to the wonderful team at B&L!

Thank you for the 5-star review, Patrice! We are delighted to hear that your experience exceeded your expectations. Our team at B&L Automotive is committed to providing exceptional service and ensuring customer satisfaction. We appreciate your kind words and look forward to assisting you with any future auto needs. Please don't hesitate to reach out if you need anything! -Sincerely, B&L Service Team

- B & L Automotive
4

The waiting room was pretty great and Liz was very personable.

Thank you for your positive feedback, Ashley! We're glad you enjoyed our comfortable waiting room. We'll pass your kind words on to Liz. We hope to see you again soon for another great experience at B&L Automotive. -Sincerely, B&L Service Team

- B & L Automotive
5

They were courteous and And honest about their work that they do. The prices were not high. I’ve taken my vehicles there before, and I’m will continue to take them there.

We're glad to hear you had another positive experience with us, Michael! Thank you for your loyalty and for trusting us with your vehicles. We'll always strive to provide top-notch service at reasonable prices. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

Was a very pleasant experience all the way around. Affordable and fast! Liz provided awesome customer service! Thank you B & L!

Thank you for taking the time to write such a great review, Simeon! It's wonderful to see that you had a pleasant experience with us here at B&L Automotive. Quality, affordable and fast service is what we strive for. Liz will be thrilled to hear about your kind words. If there's anything else we can do for you, don't hesitate to reach out. -Sincerely, B&L Service Team.

- B & L Automotive
5

They were able to do what I needed done in a timely fashion. I needed a new radiator, cool and flush and oil change. They did well and on time.

Thank you for your excellent review, James! We're delighted to hear that we were able to provide you with a timely and efficient service. Customer satisfaction is our top priority, and we're glad that we met your expectations! Don't hesitate to reach out if you need any further assistance. -Sincerely, B&L Service Team

- B & L Automotive
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