Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Professional. First of all Liz the service manager is the sweetest, most helpful, patient and carring professional I've ever dealt with. You can trust them with your vehicle. I have and will continue to depend on the service there.

5

I had to wait a few before I had to put a review up.....had alot of work done on my jeep and its solid so far, I highly recommend this place if you have a jeep, the lady at the front really helped me out too Liz.

Good morning DJ, and thank you for taking time to leave your review. There was definitely a lot of work, but glad we got you all taken care of. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Liz and guys did awesome job! Very fast and great work, would very much recommend!

Good morning Rachel, and thank you for taking time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Liz at the front desk is amazing! She took the time to help me with my tires, calling multiple places to get the best prices. She kept me updated and got my car in as fast as possible.

Good morning Danielle, and thank you for taking time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I'm from out of state and I'm here for Contractor work. This place is my favorite by far to get my vehicles worked on.Customer service is great and friendly. Fair prices and they get the job done very quickly.

Good morning Adam, and thank you for taking time to leave your review. Our team is so happy to be able to service you while your out of town working. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

They took my car in for inspection at the last minute on a Saturday. That meant a lot to me because as a busy mom I sometimes have to put things off till the last minute. The receptionist was kind and made me feel comfortable since I had never used this shop before. I took a nap in their large waiting room while I waited for my car. It was a pleasant experience.

Good morning Kate, and thank you for taking time to leave your review. I’m glad that we were able to work you in on our busy Saturdays. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

I had my brakes fixed and I was very pleased with the service.

5

Great communication. Glad to finally find a shop that knows how to really repair an older vehicle and I didn't have to give my first born to do it. Very pleased with their work and communication

5

Recommend. Recently B&L Automotive performed a fuel service on my SUV after I experienced random "hiccups" at different speeds. The fuel service cured the problem and I increased my gas mileage about 4MPG for both Highway and City. Getting 25 MPG for a '99 Toyota 4Runner with a 145,000 miles feels pretty good. I highly recommended their fuel service.

5

Friendly and helpful. Receptionist was very kind and helpful with the questions we had.