Newport News Auto Repair

This Shop has connection with Enterprise Rental. They help you get Rental if need be while your car being worked on

It has been a hit and miss, some of the guys that work there did an amazing job and some they had my car longer then planed and I still had problems. Someone who dose not work there anymore but when he was there he updated information on my car with wrong information in the system like mileage and installed wrong coil packs in my car back in the fall.

The team was very patient with answering my husband's questions and concerns. Thanks to Liz she is Awesome in helping us.

They are awesome very professional, and did not make me feel like they were trying to do the most for the money instead they were making sure everything was repaired for my safety on the road. The staff kept me informed during the process great first impression and experience with B&L Automotive. Thank you Guys!

My experience was exceptional!! Staff was very friendly and helpful. The service was timely and explained clearly to me by Brian. That's where my car service maintenance will be handled from now on!!

Great customer service This is my wife and I , our, Permanent vehicle home. Always have what we need and in a timely fashion and we are treated with honesty and respect.

This was not only my first time with B & L Automotive, it was my first state inspection in my new car. They were friendly, informative and honest. They informed me of what was great with the car, what could wait to be acknowledged, and what we needed to address sooner rather than later. Who knew such a wonderful establishment was only a few minutes away?! These guys are fantastic, efficient, and trustworthy!

Had me waiting for parts for almost a month

They able to work some magic and get me an appointment for the next day. Service was friendly and almost felt like a family owned business. The mechanic went over all the services they performed in detail. 10/10, would break my car and bring it back

Work done was solid, customer service was good. However, felt nickel and dimed on some parts.