Newport News Auto Repair

Today was my first time visiting the establishment. I must say the customer service I received was very rewarding. It made me feel right at home. Liz, was very attentive to my needs. You guys have a customer for life. I will highly recommend you guys.

First time using B&L Automotive and I’ve found my new shop for future maintenance issues. Great customer service, Liz was friendly and so helpful, she helped to not only get me a great price but beat all other price quotes out there. Definitely would recommend.

B & L Automotive, to begin, the customer service is astounding. Liz will definitely make you feel welcomed and appreciative of your business. The mechanics without a doubt worked, resolved and thoroughly explained my vehicle's problem. My experience was well worth my time and to top it off, the price was within reason of the excellent work done. They now have a new repeat customer. I will be back. I advise all to make your way to B & L Automotive. To them, a big THANK YOU!!!!!

Very fast and prompt

I am satisfied. This business knows what customer service is and delivers on every promise. Most businesses no longer care for the customer, but I was pleasantly surprised at their professionalism and customer care. I WILL be returning here for all my automotive needs.

Quality Care. If you want quality service and the best service manager you'll ever meet visit B&L for all your auto needs.

Did not correctly torque down bolts for brakes and they nearly cost me my car and life on the highway. Who can be this bad at State inspection.

Best service. The best service ever! And Liz at the reception area knows her clients and takes care of them with many smiles

Go there. You all are top notch and extremely reliable! We happened upon your shop by emergency (we got a flat tire on the interstate). Liz made us feel so comfortable and got us taken care of! It made us feel good to know that your shop was so busy and heavily relied on by locals. I wish that we lived closer so that you could be our regular mechanic!

B & L Automotive, to begin, the customer service is astounding. Liz will definitely make you feel welcomed and appreciative of your business. The mechanics without a doubt worked, resolved and thoroughly explained my vehicle's problem. My experience was well worth my time and to top it off, the price was within reason of the excellent work done. They now have a new repeat customer. I will be back. I advise all to make your way to B & L Automotive. To them, a big THANK YOU!!!!!