Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Just had a ton of work done on my son’s car at B&L. They have always provided great service and this time was huge. Liz is amazing!! She is helpful and friendly. Scott also did his best to be helpful and get all this work done for us. Always recommend to my friends. Great job guys. Thanks for everything!!

5

Just had a ton of work done on my son’s car at B&L. They have always provided great service and this time was huge. Liz is amazing!! She is helpful and friendly. Scott also did his best to be helpful and get all this work done for us. Always recommend to my friends. Great job guys. Thanks for everything!!

5

Outstanding. As a traveling Const Supt shops like B&L are far and few between. I would highly recommend Brad and team for any automotive service. A pleasant surprise that competent,fairly priced shop like this made me feel secure that I was in the right place.

1

Called on Mar 27, 2019 for a state inspection, a lady answered and said has to come early, 6:30am for state inspection. Went at 6:30 and found out they don't open till 7:30am. Also the lady was very rude, maybe having a bad day, sounds like she dont like her job or something. Well, she should not be working in a job that deals with customers then.

Thank you for your review.

- B & L Automotive
5

Honest and efficient. That you guys were fast and efficient

5

Great service. Very friendly and knowledge

5

The shop has it all!. Very supportive and dedicated to getting your car back in a feasible time.... Liz is awesome

5

I've dealt with other shops that do alignment and was never satisfied with the results. I took it to B & L Automotive and they nailed it once and for all. I was told that the alignment technician had twenty years experience and it shows. Thank you B & L.

Thank you for your kind review. We look forward to serving you again soon. Lance does a hell of a job for us, and we will certainly pass on the compliment to him. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Scott is a top notch manager who gets out and get his hands dirty with the rest of his crew! Not only did they do an excellent job on my brakes, they went way above and beyond to get the truck out on time. Customer service means a lot to these folks because they are good at it! Finally, I found a shop that is as competent as they are professional! Thanks to Scott, Andrew and Liz!

Thank you for your kind review, and the nice mention of Scott, our manager. We look forward to serving you again soon. Sincerely, Brad Brown, Owner

- B & L Automotive
5

Reliable. Very nice place with great people working there. Car was serviced. in the time promised. Future repairs were recommended.