Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Very friendly staff, great service. Very honest and reliable, military discount, helpful while fiancé is away on deployment. Thank you B&L!!!

Thank you so much Kelly for your kind review. We arent just a service provider, but we are your service provider. We want to take care of you as our customer, our friend, and as part of our family at B&L Automotive. Military support is a huge part of our business, and part of our past lives as the Brown family. We will always have our service men and women covered! Thank your husband for his service from our staff! Hope to see you again soon.

- B & L Automotive
5

Great people! About a month ago I went in there when my world seem to be falling apart. Husband deployed, dad passed away & finally my truck crapped out! I had a bent axle & bad bearings, I went in & they took care of my Tacoma, dealt with all the insurance drama & kept me in the loop along the way... I really just felt cared for & taken care of. Thats why I would recommend B&L to anyone & everyone. Haven't had ANY issues with my truck they really did a great job! I am so pleased with it! Definitely would go back! God bless your business! -Mrs. Colley

There is nothing better than running a business, working hard, and receiving amazing reviews such as yours. We feel so very proud as a team to be able to serve so many in our community, and we value each and every one of you. I want to thank you for leaving us such a detailed, and touching review! Thanks for allowing us to serve you, and we look forward to seeing you again soon! P.S. When you described that you really just felt cared for and taken care...... It's because we do, and you always will be. :~) Thanks again!

- B & L Automotive
5

Went to Firestone they said it might take all day to get my vehicle inspection or not get one at all. Came to B & l auto they said I had to wait no more than 3 hours which I didn't mind. The service was excellent. However $68 bucks for air filter change is too much that's why I said no.

Thanks so much Mr King for your kind review, and we do understand that sometimes parts aren't as cheap as they could be. We are happy to have served you, and look forward to seeing you again soon. Thanks for being our customer!

- B & L Automotive
5

I have used B&L Auto repair for several years now. I have always been treated with courtesy. When we visit the area and need anything taken care of, I bring the vehicle to B &L. I know they will do a good job. Thanks to the whole team.

Thank you so much for reviewing our company. It's our pleasure to serve our customers with the best experience you deserve in our industry. We work very hard, and set the bar high when providing top notch customer support. For our customers to leave such a great word of mouth review, it means so much to our family business. Our staff thanks you, and looks forward to serving you again soon.

- B & L Automotive
5

These guys did a great job servicing the car and patching up the tire. Customer service was great, and thanks for being up front about what was to be worked. Quality first time work with no games played.

Thanks so much Amanda Elosge for taking the time to leave us such a wonderful review. We value each and every customer, and its our pleasure to serve your automotive needs. Thanks for being our customer, and we look forward to seeing you again soon!

- B & L Automotive
5

These guys are very good. I was visiting some friends and called on B&L for some help. They serviced my car and even informed me of future repairs I am going to need. Darren and Isaac are true professionals. And they even let me talk to the technicians. That made me feel real comfortable with this garage.

Thank you so much for taking the time to leave us a review. We appreciate you as our customer, and look forward to serving you again.

- B & L Automotive
5

I have a 1999 Sebring that was on the verge of death. I obtained a free estimate for the major repairs to bring my car back to a safe and good mechanical level. B & L was the most professional and courteous auto repair company I have ever encountered. The cost of the major repairs did not change from the estimate; the costs themselves were very reasonable as I have had other estimates that were much higher and the most amazing thing happened; my car was ready when they said it would be. I now feel comfortably safe in my car and confident that it is now mechanically sound. I was treated with respect and honesty. I would (and will) recommend B & L Auto to anyone & everyone. I will never go to any other

Thank you so much for your kind review, and for allowing our family to serve you. We appreciate your business, and look forward to seeing you again in the future. Thank you for being our customer.

- B & L Automotive
5

Went in for a state inspection and they were able to take care of me immediately. They saw that I had an air bag warning light and yes that would add up a diagnostic diagnostic charge in order to repair, but when the technician saw that there wasn't any issues to be found nor any codes pointing to the issue, they just told me that they weren't going to charge for the diagnostic since no issue was found. Overall left there pretty happy and have considered going to them again.

Thank you so much for your kind review, and for allowing us to serve you. We certainly look forward to seeing you again! Thank you for being our customer.

- B & L Automotive
5

Had an oil pressure emergency yesterday on 64 during a family road trip and was fortunate enough to find these guys right off the interstate right before closing time. Despite the late hour, they put my Yukon up on the lift, diagnosed the problem quickly, made the necessary fix, and sent me on my way at a very fair price. The waiting area was clean and the manager was as kind and helpful as I could have hoped. I highly recommend!!!

Thank you Mr. Smith for your kind review. We are so happy that we could assist you during your time of need. We hope the rest of your travels went well, and appreciate your business.

- B & L Automotive
5

B&L has been taking care of our automobiles for the past 15 years. In every case they have been fair and on occasion have even talked me out of service I thought my car needed (at least according to the manufacturers maintenance schedule). Darren is always cheerful, helpful and willing to take time to explain exactly what the work will entail. If you need a place that will be the "home" for your automobiles, this is it.

Thanks so much John for your kind review, and for allowing us to serve you. It's our pleasure to provide the best service we can at each visit, and we cant thank you enough for your patronage to our facility. As we continue to serve your families automotive needs, our staff looks forward to each and every visit where we get to see regulars like yourself. It really means the world to us, and we just want to thank you! See you again soon......

- B & L Automotive