Newport News Auto Repair

Amazing service! I went in for an alignment and came out with so much valuable information that could help improve the performance and extend my trucks mechanical life I am so happy I went! I would recommend B&L to anyone!

Went to get my brakes checked. Unlike other places who might have automatically done an expensive brake replacement, they actually checked for an issue and found there was a minor problem, no replacement needed. Ended up being about $20 for the service provided, plus they include a full courtesy inspection so you know if anything else is wrong with your car. Kind and knowledgeable staff, doesn't seem like the place that would ever trick you into getting repairs you don't need. Thank you Darin!

B&L is the only place i will take my Truck. I came to B&L after the engine in my 30 year old restored truck blew out. Conventional wisdom (and every other mechanic shop) told me it was an impossible job. Darrin and his staff not only took on the job, but they welcomed the challenge and provided the best customer support i have even received. This ended up being a challenging rebuild, with plenty of surprises (none the fault of B&L). Darrin updated me weekly on the status and educated me throughout the process. They always presented solutions and options and always had my interest in mind. The care that they took with my Truck was unbelievable. I will never go anywhere but B&L. They have a customer for life.

Just moved here from Georgia and this is a very nice and honest company. They tell you what you NEED to get done and things that can wait. Didn't try to scam me or anything! RECOMMEND!

Really enjoyed the service at the business the reps were not push and offered to do other repairs on my vehicle... You won't be let down when going to this shop for auto repairs... God Bless this company for many or years of success

Great customer service. They check your vehicle out and do a full inspection each time you bring it in there and tell you exactly everything that is going on and they show you a full report. Would absolutely trust my vehicle in the hands of these mechanics.

Great service at fair prices. Their honest and wont find unnecessary stuff to charge you for. See Darren he is great.

Darin was the person at the front desk who assisted me on my state inspection. The guys who actually inspected my vehicle took pictures of every area of my vehicle that needed to be replaced. After they took all these pictures, they sat me infront of a computer screen and showed me all of the work being done and what needed to be done. They were proficient and diligent. The customer service was great. I would recommend anyone who wants honesty to come here. I just want to thank you guys for making my day better especially since I ended up needing an arm and leg for my car to work. Thanks

They under promise and over deliver! That my friends is the reason why I will go back to B&L whenever I have a need. They took the time to ensure that I understood what to expect with the services they were going to perform and reviewed it all on a monitor that shows what my vehicle looks like and what it should look like. The owner was kind enough to take me to licensing and registration DMV and wait till I was done to help me maximize my day. Additionally they were even kind enough to get me a rental car since I didn't have any other options that day. Team work is key to this company and I'm glad I googled them! Thank you

This place is FANTASTIC. Walked in and out. I needed a safety inspection. Literally took 30 minutes or so with a person ahead of me on a Saturday! I'm from Hawai'i and they don't even make it that easy, high tech and absolutely friendly from the mechanics that open the door for me to the owner who helped us from beginning to end. I highly recommended this place! Thank you B&L Automotive!