Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Excellent customer service. Excellent customer service. Friendly staff.

5

Honest. B&L is the best they know what they are doing!

5

The shop has it all!. I would tell them that the staff is professional and courteous. The waiting room is well furnished, clean, and comfortable. I have always found their service excellent. They care about the customer and put you first. My work is always done with care and concern and most of all it is right. On the rare occasion something is missed they work diligently to make it right. I will sum up my comments this way - on every car I have owned I have maintained my car with the dealer only as l9ng as was necessary. As soon as the warranty was over and with my kids cars I have ALWAYS dealt with B & L and have never walked away dissatisfied.

5

Phenomenal service. I we told him to go. Everyone who works there is very professional and I never once felt like I was getting raked over the coals. They show you pictures of your car and what needs to be done on it and they line itemized receipts. A very clean and very well managed facility

5

Go there. That everyone is extremely friendly and professional, very honest and the customer area is wonderful - clean and inviting with TV, magazines and free coffee. Plus the young man who drove me to and from work was really nice - very helpful and shared his belief that you are really honest which is important to him - and to me.

5

Excellent. Very informative and thorough in their work.

5

Great job!. Very professional with good customer service.

5

Outstanding. I would tell them that they are professional and know what they are talking about. I never had any issues with any services performed.

5

Very satisifed. Darrin and Chris's friendliness and customer service skills are top notch!! The mechanic that worked on our truck was friendly as well and as always did a great job! I am very confident in their skills. They were very informative and went out of their way to help make sure we were taken care of. These things set them apart from other shops. Thank you B & L!!

5

Excellent SERVICE & STAFF, just moved from AZ, already been there twice &loved their work and professionalism.....Military discount & excellent price anyway. Chris & Darren up front know their stuff!!

Thanks so much Chuck for taking the time to share your experience at our facility with other potential customers. As you know we work very hard providing the best service in the automotive business, and appreciate your patronage as always. Thanks for allowing us to serve you, and we look forward to seeing you again soon.

- B & L Automotive