Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Darrin and staff are professional, courteous and very easy to talk to. Rest assured, not only will the problem with the vehicle be fixed

5

Everyone here was such a great help! I am not particularly car savvy and I am unfamiliar to the area. After calling multiple other places and being hung up, B & L took the time to explain things to me and made sure I understand what was wrong with my car. Darrin was great to work with and made sure I had all the information I needed. I will definitely come here again and recommend it to my friends!

5

Excellent! Customer service is definitely their top priority!!

5

Very happy with the first visit, so second visit was for an oil change with coupon for only $19.95 on my 2003 Dodge Neon SXT work commute car with almost 170K miles. Also, I made my appointment online and received an email confirmation a couple of hours later. They also replaced a very worn out oil drain pan plug with an oversize drain plug for only $9.78. Darin had me in and out in 30 minutes! Total cost was $33.63.

5

Very happy with the first visit, so second visit was for an oil change with coupon for only $19.95 on my 2003 Dodge Neon SXT work commute car with almost 170K miles. Also, I made my appointment online and received an email confirmation a couple of hours later. They also replaced a very worn out oil drain pan plug with an oversize drain plug for only $9.78. Darin had me in and out in 30 minutes! Total cost was $33.63.

5

My son attends CNU and needed work done on his car. Being unfamiliar with the area I had some anxiety as to where to take his car. Found B&L online and read their reviews and the responses! Darrin was great to work with. He took great care of my son's car and even sent a hand written thank you note. Excellent customer service. I would highly recommend them!

5

Very professional and went above what was required in explanation as well as suggestions for further maintenance. I would definitely recommend to others when needing service for their cars. There is no doubt I will be a repeat customers.

5

Had worn done on my car 2 times in less than a month and they went above a behond to get my car fixed. I appreciate all you do.

5

Work done as discussed. Finished on time.

5

Thanks guys for going above and beyond to get us back on the road.