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Newport News Auto Repair

1864 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM
5

I went to B and L for a second opinion on my A/C for my 2020 CR-V. Dealership told me I had a bad a/c harness 2100 to fix. B and L repaired the existing harness for WAY LESS, had me riding with air in 2 hours! I appreciate it B and L!

5

I booked the appointment online and received a follow up call to confirm. I was actually given an earlier date than expected, which was perfect. I was very impressed with the service, professionalism and genuinely nice team that assisted me during my visit.

Thank you Hugh for the positive feedback! We pride ourselves on providing exceptional service and it's great to hear that you had a great experience. We strive to make the process as convenient as possible for our customers. If there's anything else we can do to help, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Friendly staff that really helped me out of a jam!

5

Went above and beyond in fixing my Cadillac while Suttle Motors ripped me off. Courteous and friendly as well as calling me through each step with explanations on what was needed to be done to fix my car. They also fixed my daughter's AC when no one else could. I would recommend them to all who need work done to your car.

Rodney, thank you for trusting us with your Cadillac! It's great to hear that you had a positive experience at our shop. Our team always strives to provide exceptional service and keep our customers informed throughout the process. We're glad we could exceed your expectations and even help with your daughter's AC. We appreciate your recommendation and look forward to serving you again in the future!-Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for taking the time to leave us a 5-star rating! We are happy to hear about your positive experience at our shop! We strive to provide excellent customer service and quality automotive services. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
5

Dear Rhonda, thank you for the excellent review. We are thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service, and it's great to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.-Sincerely, B&L Service Team

- B & L Automotive
5

They explained my options thoroughly and completed the repairs quickly and for a reasonable price. The place was clean and well-run.

David, we're delighted to hear about your positive experience at our shop! It's rewarding to know that our thorough explanations, efficient repairs, and reasonable prices met your expectations. We take pride in maintaining a clean and well-run facility for our valued customers like you. -Sincerely, B&L Service Team

- B & L Automotive
5

I think we were treated both fairly and expeditiously. Too often in your trade shops will overcharge for unnecessary repairs. I'm confident my granddaughter and great grandson will have many miles of safe motoring.

Thank you for your feedback, Ron! It's great to hear that you had a positive experience with us and felt well taken care of. Your confidence in our service means a lot. We look forward to helping you and your family with safe motoring in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for taking the time to leave us a 5-star rating, Wayne! We strive to provide exceptional service and we are glad to hear that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We sincerely appreciate your business and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Great service ate a reasonable price!

Thank you for the five-star review, William! It's fantastic to hear that you had a great experience with us. Providing exceptional service while keeping prices reasonable is what we strive for. If there's anything else we can do for you, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
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