Newport News Auto Repair

1839 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Dear Rhonda, thank you for the excellent review. We are thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service, and it's great to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.-Sincerely, B&L Service Team

- B & L Automotive
5

They explained my options thoroughly and completed the repairs quickly and for a reasonable price. The place was clean and well-run.

David, we're delighted to hear about your positive experience at our shop! It's rewarding to know that our thorough explanations, efficient repairs, and reasonable prices met your expectations. We take pride in maintaining a clean and well-run facility for our valued customers like you. -Sincerely, B&L Service Team

- B & L Automotive
5

I think we were treated both fairly and expeditiously. Too often in your trade shops will overcharge for unnecessary repairs. I'm confident my granddaughter and great grandson will have many miles of safe motoring.

Thank you for your feedback, Ron! It's great to hear that you had a positive experience with us and felt well taken care of. Your confidence in our service means a lot. We look forward to helping you and your family with safe motoring in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for taking the time to leave us a 5-star rating, Wayne! We strive to provide exceptional service and we are glad to hear that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We sincerely appreciate your business and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Great service ate a reasonable price!

Thank you for the five-star review, William! It's fantastic to hear that you had a great experience with us. Providing exceptional service while keeping prices reasonable is what we strive for. If there's anything else we can do for you, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Dear Otar, thank you for giving us a five-star rating! We're glad to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

They are on point going above and beyond to service my needs

Allene, thank you for the feedback! We're happy to hear that you had a great experience with us. Providing exceptional service is our top priority. We appreciate your business! -Sincerely, B&L Service Team

- B & L Automotive
5

Alice, thank you for the 5-star rating! It's great to hear that you had a positive experience with us at B&L Automotive. We strive to provide excellent service to all our customers. If you have any questions or need assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Wonderful, thorough, and were great at helping me understand the why of recommended repairs rather than just insisting it was necessary. I dealt with Liz, who made sure I had full details including pictures and videos documentation, and the Technicians Kayne & Craig who were more than willing to educate me when I asked questions. All in all I will be recommending them for all future repairs, especially since they are familiar with both foreign and domestic.

Thank you for the kind words, L Vaughn! We're thrilled to hear that you had a wonderful experience at B&L Automotive. We pride ourselves on providing thorough and transparent service, and we're glad you appreciated our approach. We'll pass along your compliments to Liz, Kayne, and Craig. It's always our goal to educate and empower our customers. We look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Exceptional service. Timely repairs. Great prices.

Thank you for your wonderful review, Mario! We're thrilled to hear that you had such a positive experience with us. It's great to know that our service and pricing met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
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