I was driving on the highway and my radio went off, battery light came on, and my steering wheel was hard to move. MID DRIVE!! so I pulled off on a random exit.. seen B&L automotive and safety pulled in. Luckily someone was there (she was about to leave) so thank God. She helped me calmed my nerves and told me the mechanics would look at my car in the morning. The communication was good they explained my belt had snapped so power wasn’t reaching my battery & alternator (that explained why I always had to recharge it). My service was fast, easy, and customer friendly. I was highly satisfied.