Newport News Auto Repair

1831 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

Fantastic service and staff. It was a wonderful experience, and plan to utilize the shop for regular services.

Thank you Justin for your amazing feedback! Our team at B&L Automotive are thrilled that you enjoyed your experience with us. We look forward to serving you for your regular services as well. Please feel free to reach out to us anytime if you have any questions. -Sincerely, B&L Service Team

- B & L Automotive
5

My truck is a little on the older side so every year or so there’s a part or two than needs replace. I’ve been to B&L a few times for repairs and then for routine inspections. I started going there in 2022 after being referred to them by a co-worker. Prices are reasonable and they’ll get the work done in a timely manner. I’ve had nothing but good experiences with this shop and will continue to do business there.

Thank you for choosing B&L Automotive, Jacob! We're thrilled to hear about your positive experiences with us. Our team takes pride in providing excellent service at reasonable prices. We appreciate your repeat business and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

They did a great job! They did my state inspection and oil change for my car. They were quick and friendly.

Thank you for choosing B&L Automotive, Hannah! We're thrilled to hear that you had a great experience with us. Providing efficient and friendly service is our priority, and we're glad that we could meet your expectations. If there's anything else we can assist you with, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the 5-star review, Janet! We're thrilled to hear you had a great experience with us. We always strive to provide excellent service to our customers, so it's wonderful to know that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

They are absolutely 100% perfect from my experience I won't take my car anywhere but them,the gentleman in the front is absolutely polite and welcoming and lez is the best wonderful atmosphere wonderful people I will not take my car anywhere else for inspection unless it's them may God bless them excellent service

Thank you so much for your kind words and 5-star review, Maribel! We are thrilled to hear that you had a perfect experience at B&L Automotive. Providing excellent and welcoming service is what we strive for. We appreciate your loyalty and can't wait to take care of your car again. -Sincerely, B&L Service Team

- B & L Automotive
4

Friendly and quick! Clean environment to stay in to wait for your vehicle. Would recommend!

Thank you for recommending us, Amanda! We're thrilled to hear that you enjoyed our friendly and efficient service in a clean environment. Your satisfaction is our top priority, and we look forward to providing you with five-star service during your next visit. -Sincerely, B&L Service Team

- B & L Automotive
5

Great customer service!! Brain n Liz thank you both!! Figured out my cars problem when no one else could..Also thanks to the great electrician that wired my car! Completely satisfied with their service Highly recommend..

Harry, thank you for taking the time to write such a fantastic review! We're thrilled to hear that you had a great experience with us. Brain and Liz are excellent at what they do and take pride in providing exceptional customer service. We'll be sure to pass along your kind words to them. Should you need anything in the future, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

My vehicle was inspected with great expertise. The staff at B& L is very courteous and respectful.

Thank you for the 5-star review, Pippa! We're delighted to hear that you had a fantastic experience with us. Providing expert service and exceptional customer care is our top priority. Your kind words mean the world to us. We look forward to serving you again soon! -Sincerely, B&L Service Team

- B & L Automotive
5

Excellent service and completed all work timely and professionally!

Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and that our team provided you with timely and professional service. It is our goal to provide top-notch service to all of our customers, and we are glad that we met your expectations. If you have any further questions or need any additional assistance, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

I was so excited and happy about my service I was treated with such respect like I was part of the family and you dont find that to much nowadays Liz Brad and Brian and everyone else were so nice to me I appreciate that so much. Thank you for everything.

Debbie, we are thrilled to read your glowing review! It's our goal to make every customer feel like part of the family, and we're delighted that you experienced that. We'll be sure to pass along your kind words to our team. Thank you for choosing us! -Sincerely, B&L Service Team

- B & L Automotive
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