Newport News Auto Repair

Fast prompt service,price of work to me was a little high.

I was satisfied with service provided. It didn't take all day. I will most likely use them in the future.

This was my first time in this business. Making an appointment was very easy. I sent several emails, reminding me of my appointment. The staff is very friendly. The work was thorough and quick. Would definitely recommend this business.

Great customer service. Will come back.

My car broke down right in their parking lot on a busy day right in the middle of my road trip! Thankfully, I was back on the road by the following afternoon. I couldn’t be more thankful that this is the place I ended up breaking down at. Liz was so kind and so helpful and I really felt like she just wanted to help me out. They got my issues taken care of quickly, and as affordably as possible. Thank y’all soooo much!!

I was referred to B &L by another local shop. They figured out the problem, fixed it and had me back on the road. They also pointed out other items to watch make sure they don't turn into big problems. Highly recommend the shop.

It was my first time at your shop. I was greeted with a smile,and how are you.?Which was a pleasant surprise . The person at the desk was knowable to my concerns. Mt truck was taken in righ away. Received my truck in a couple of hours and am very pleased . The AC works great now! Thanks to all at BL Automotive. Richard

First off Liz is AMAZING! her customer service is awesome and she truly makes u feel welcomed. Like a family friend. Secondly, I was in and out within 20 minutes for my state inspection. I will never go anywhere else for all of my vehicle needs. Highly recommended. Thank you guys!!

Excellent job in finding what was wrong with our car and providing proof in pictures. They also got the car down so quickly too!