Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

My appointment was for 0900hrs. B&L folks were knowledgeable, courteous and professional; rare for a mechanics shop these days. They drove my truck promptly into the bay and began work right away. Very pleased with their demeanor, and their facilities. I will be a very happy repeat customer for any future required maintenance on my truck.

Thank you for the wonderful review, Jimmy! We're thrilled to hear about your positive experience at our shop. It's fantastic that our team left such a lasting impression with their knowledge, courtesy, and professionalism. We strive to provide the best customer service and efficient work. We look forward to serving you again for any future maintenance needs for your truck. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for choosing B&L Automotive, L Rod! We are thrilled to hear about your 5-star experience with us and that we met your expectations. Our team takes pride in delivering top-notch service to all our customers. If there is anything else we can assist you with, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Fast & Friendly…. Very helpful with Suggestions as to what should been done for future maintenance.

Thank you for taking the time to share your positive experience, Becky! We're thrilled to hear that you appreciated our fast and friendly service. Our team at B&L Automotive is here to not only fix your car but also provide suggestions for future maintenance. We value your feedback and look forward to serving you again in the future. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the 5-star rating, Oscar! We appreciate your feedback and are glad you had a positive experience at B&L Automotive. We're here to provide top-notch service and look forward to assisting you with any future automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

Great service. Professionals at craft. Super people skills when assisting customers. Five starts when compared to similar auto repair shops. 😉

Reginald, we appreciate your amazing feedback! It's wonderful to hear that you were satisfied with our service and found our team to be professional and customer-oriented. We take pride in providing top-notch service, and your kind words serve as motivation to do even better. Thank you for choosing B&L Automotive! -Sincerely, B&L Service Team

- B & L Automotive
5

Very clean place and waiting room. Personnel were very friendly they all know what they are doing

Thank you for your kind words, Ken! We're thrilled to hear that you had a positive experience at our shop and that our clean facility and friendly staff made an impression on you. We pride ourselves on providing top-notch service and expertise to all of our customers. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

2008 Ford F150 had some electrical issue that was draining my new batteries over night. I had decided to take my truck to B&L Auto because I heard they were the electrical experts. I am glad I took my truck to B&L.. I had some other issues that were corrected while at B&L and no more issues with the battery loosing charge over night... Great Staff... Thanks for your help!!

Juango, we appreciate your feedback! It's wonderful to hear that we were able to solve your truck's electrical issue and address any other concerns you had. Our team takes pride in providing excellent service and making sure our customers' vehicles are in top condition. If you have any more automotive needs in the future, don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Caught a flat coming off interstate and they were able to get me in and fixed the same day.

Thank you for choosing B&L Automotive, Rhonda! We're glad we could quickly assist you with your flat tire. Providing efficient service is what we aim for. We look forward to helping you with any future automotive needs! -Sincerely, B&L Service Team

- B & L Automotive
5

Ok, so I was in a bad spot traveling westbound on 64. I pulled into their lot and I was greeted with nothing but respect. I had to leave my truck there for a couple day (because of the weekend) but they took care of me sooner than expected, gave me a fair price and kept me in the loop. This garage is top notch and I would recommend them to anyone living in the 757, or even if you just so happen to get stranded, this garage will help you. ❤️

Joey, thank you for sharing your experience! It makes us happy to hear that we were able to provide you with excellent service during a stressful time. We pride ourselves on our respectful and efficient approach, and it's great to know that we exceeded your expectations. Feel free to recommend us to anyone in need - we're here to help! 😊 Sincerely, B&L Service Team

- B & L Automotive
5

Thank you, Michelle Daniels, for your 5-star review! We're thrilled to know you had a great experience with us. We aim to deliver exceptional services and exceed your expectations every time. Your satisfaction is our top priority, and we look forward to serving you again soon! Sincerely, B&L Service Team

- B & L Automotive