Newport News Auto Repair

1839 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

I was very pleased with the professionalism, knowledge and the quick turnaround. I was immediately greeted and made to feel welcomed! Liz was amazing even with the phone ringing, people walking in and others just waiting for their vehicles. She remained poised and professional. I will be back for inspection and other needs. Blessings Mike Evans

Thank you for the great review, Michael! We're thrilled to hear about your positive experience at B&L Automotive. We strive to provide top-notch service and make every customer feel welcome. We look forward to helping you with your future automotive needs. -Sincerely, B&L Service Team

- B & L Automotive
5

When I broke down and called B&L they were the such a light at the end of a hot dark tunnel. It was hot but they got there in record time to save me from the heat but not just that helped me with a payment a plan to get my car back on the road and still in my possession. They were so kind and courteous and so helpful.

JJ, we're thrilled to have been there for you when you needed us most! It's great to hear that our team provided you with exceptional service and assistance. We believe in going the extra mile for our customers, and we're pleased to know that our efforts made a positive impact. If there's anything else we can do for you, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for the five-star review! We are thrilled to know that you had a great experience at B&L Automotive. Our team works hard to provide top-notch service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out. -Sincerely, B&L Service Team

- B & L Automotive
4

Thank you for your 4-star review, James! We appreciate your feedback and strive to provide the best service possible. If there's anything we can do to make your experience even better, please let us know. Your satisfaction is our top priority! -Sincerely, B&L Service Team

- B & L Automotive
5

Great people and great service. Very knowledgeable on my Mercedes.

5

I went to B and L for a second opinion on my A/C for my 2020 CR-V. Dealership told me I had a bad a/c harness 2100 to fix. B and L repaired the existing harness for WAY LESS, had me riding with air in 2 hours! I appreciate it B and L!

5

I booked the appointment online and received a follow up call to confirm. I was actually given an earlier date than expected, which was perfect. I was very impressed with the service, professionalism and genuinely nice team that assisted me during my visit.

Thank you Hugh for the positive feedback! We pride ourselves on providing exceptional service and it's great to hear that you had a great experience. We strive to make the process as convenient as possible for our customers. If there's anything else we can do to help, feel free to reach out. -Sincerely, B&L Service Team

- B & L Automotive
5

Friendly staff that really helped me out of a jam!

5

Went above and beyond in fixing my Cadillac while Suttle Motors ripped me off. Courteous and friendly as well as calling me through each step with explanations on what was needed to be done to fix my car. They also fixed my daughter's AC when no one else could. I would recommend them to all who need work done to your car.

Rodney, thank you for trusting us with your Cadillac! It's great to hear that you had a positive experience at our shop. Our team always strives to provide exceptional service and keep our customers informed throughout the process. We're glad we could exceed your expectations and even help with your daughter's AC. We appreciate your recommendation and look forward to serving you again in the future!-Sincerely, B&L Service Team

- B & L Automotive
5

Thank you for taking the time to leave us a 5-star rating! We are happy to hear about your positive experience at our shop! We strive to provide excellent customer service and quality automotive services. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future! -Sincerely, B&L Service Team

- B & L Automotive
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