I joined the Lexus club in 2023 with an RX350. I had been going to the dealership because I couldn’t find a repair shop that I could trust knew what they were doing and wouldn’t charge me an arm and a leg. The last time I went to the dealership, they ran off a laundry list of things that were “wrong” including an oil leak. Enter B&L…they have found NO leak whatsoever. I also went to them for my 100k service. I love that they don’t charge you for the FULL service if you don’t need it. For mine, there were tons of things that would normally be a part of the 100k service that had already been done, so they just did the services that were outstanding, which saved me HUNDREDS of dollars. They’re a little hard to get a hold of, but I am not taking Sophia anywhere else!!!
Hi Robyn, we appreciate your detailed review! We're glad to hear that you have found us as a trusted alternative to the dealership. At B&L Automotive, we take pride in providing honest and efficient service, only performing necessary repairs to save you time and money. While we understand that our availability could be improved, we strive to ensure a positive experience once you're in our care. Thank you for choosing us, and we look forward to serving you and your Lexus in the future!-Sincerely, B&L Service Team
- B & L Automotive