Reviews - Page 115 - B & L Automotive

vania delgado

7/21/2019

Very fast and prompt

Thank you Vania for taking the time to leave your review. We are happy to serve you, and look forward to seeing you again soon. Thanks for your business. Sincerely, Brad Brown, Owner

- B & L Automotive

Chris R.

7/16/2019

I am satisfied. This business knows what customer service is and delivers on every promise. Most businesses no longer care for the customer, but I was pleasantly surprised at their professionalism and customer care. I WILL be returning here for all my automotive needs.

Preston B.

7/7/2019

Quality Care. If you want quality service and the best service manager you'll ever meet visit B&L for all your auto needs.

Kirk Hamilton

7/2/2019

Did not correctly torque down bolts for brakes and they nearly cost me my car and life on the highway. Who can be this bad at State inspection.

We use torque wrenches on every vehicle. Sincerely, Brad Brown, Owner

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Gerald W.

7/1/2019

Best service. The best service ever! And Liz at the reception area knows her clients and takes care of them with many smiles

Marcie P.

6/27/2019

Go there. You all are top notch and extremely reliable! We happened upon your shop by emergency (we got a flat tire on the interstate). Liz made us feel so comfortable and got us taken care of! It made us feel good to know that your shop was so busy and heavily relied on by locals. I wish that we lived closer so that you could be our regular mechanic!

Calvin Rideau Jr

6/24/2019

B & L Automotive, to begin, the customer service is astounding. Liz will definitely make you feel welcomed and appreciative of your business. The mechanics without a doubt worked, resolved and thoroughly explained my vehicle's problem. My experience was well worth my time and to top it off, the price was within reason of the excellent work done. They now have a new repeat customer. I will be back. I advise all to make your way to B & L Automotive. To them, a big THANK YOU!!!!!

Thank you Calvin for taking the time to leave your review of our company. We appreciate your business, and are happy that we could serve you. We look forward to seeing you again soon. Have a great summer! Sincerely, Brad Brown, Owner

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Marselis Johns

6/21/2019

This place is trash. The type of trash you have to discard out your house immediately because of the smell and leak since the bag ripped! Unprofessional.

Some reviews do not require a response as a responsible business owner. Brad Brown, Owner

- B & L Automotive

dom

6/20/2019

Beware of their prices!!!!!! They don’t know how to treat a customer within a budget, my experience here was terrible! I paid 500$ for them to tell me I have to spend 2500$ to replace a AC unit in my truck! Absolutely obsurd, I found a place in MI that would do all the work with warranty for just under a 1000$! If your looking to get a lot of work done to your vehicle don’t go here!

I’m sorry Don that you thought our prices were high on your Toyota, but as I explained on your vehicle to get the warranty from the manufacturer you have to replace the AC Condenser as part of the warranty guidelines. I’m sorry that in combination with the complete AC replacement that it was too expensive for your budget, but that would be the only way we could provide the service and warranty that our customers have come to believe in. We hope you have a good trip back to Michigan, and can get your AC repaired cheaper. Thanks for the opportunity to serve you. Sincerely, Brad Brown, Owner

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Samantha M.

6/20/2019

Excellent service. Excellent customer service in record time. They did my inspection as a walk in and got me in and out in just a few minutes when other shops were telling me that i would need to drop my vehicle off and wait several hours for completion. Very satisfied.

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