Newport News Auto Repair

Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
5

very quick....excellent service.

Thank you so much Suhas for taking the time to leave your wonderful review. We are so swamped at this time I just wanted to make sure that we answered your review promptly and told you how much we appreciate the chance to serve you. Thank you so much for being our customer and we look forward to seeing you again soon. Merry Christmas and Happy New Year!!

- B & L Automotive
5

Exceptional customer service and very knowledgeable and friendly environment. ...

Thank you so much Alecia for taking the time to leave a review for our facility and staff. We thank you for allowing us to serve you and look forward to seeing you again soon. Thanks for being our customer!

- B & L Automotive
5

Friendly staff, great service and thorough diagnostic.

Thank you Mr Hughes for your kind review. We appreciate your business, and for the chance to serve you. We thank you for choosing our family owned business and would like to wish you a Merry Christmas! Here's to a amazing new year!!

- B & L Automotive
5

Excellent experience, very quick repairs and friendly service.

Thanks Kirby for taking the time to leave your review. We are so happy that you choose our facility for your automotive needs, and we look forward to serving you again soon. Thanks for being our customer.

- B & L Automotive
5

I went in for an inspection- the staff was very helpful, quick, and informative. Will use again.

Good morning Valentina! I just wanted to thank you for taking the time to leave our staff and facility such a wonderful review. We appreciate your business, and look forward to the chance of serving you again in the near future. Thanks for being our customer! Bradley Brown Owner 3rd Generation

- B & L Automotive
4

Great service and honest people ... also has suttles service ...

Good Sunday morning to you Robert. Today we are thankful for the countless blessings we receive daily for running our family business Since 1953. I'd like to thank you for taking the time to leave your review, thank, but above all else our entire staff thanks you for your patronage to our family owned facility. Without our loyal customers word of mouth our small business wouldn't be as successful as it is today, and from the bottom of our hearts we thank you. May God continue to bless us with the ability and longevity to continue serving others on the Peninsula and abroad. Sincerely, Brad Brown Owner 3rd Generation

- B & L Automotive
5

Awesome experience as always! Wouldn't take my cars anywhere else!

Thanks so much George for your many many years of patronage to our family business. We appreciate your business each and every time, and all the referrals you always send our way. It's customers like yourself that have helped us to continue doing what we love. We look forward to seeing you again soon. Thanks!!

- B & L Automotive
5

Great place! Always has the alternators that no one else does!!

Thanks Justin for leaving your great review of our company. We appreciate your patronage, and look forward to helping you again in the future. Thanks for being our customer, and have a Merry Christmas & Happy New Year!

- B & L Automotive
5

The shop was recommended by Amazon to replace my Prius 12v battery and I'm glad to have found them. They have a new building in a really nice area just off of I-64. Even though I live in Va Bch and it was a 40 mile drive, it is hard to find someone to touch a Prius (other than a dealer), and when they will, they usually want to rip you off. This shop was more than fair. They did all sorts of analysis on doing an overall checkup on my car which was way above and beyond installing the battery and I appreciated it very much. They showed me where I needed fluids changed or where they were good and where my air filters were dirty - and even emailed me a report with crystal clear photos in jpg format. Haven't seen that before. This place is worth checking out. It's far but I'm sure I will be back again.The only "negative" I can report is a cost estimate for a cabin filter came in at $60 Labor. It took me literally 2 minutes to access and pop out the filter, shake out the debris and put it back in. I prefer to think that was an honest error as it was only an estimate. All else was good. They are good folks to talk to and seem to be eager to work with you.

Thanks Lanny for taking the time to leave such a detailed review. We are so happy that we could help keep you from the wrath of the dealer since you have a Prius :) and take care of installing your new battery. I'd also like to thank you for driving all the way from VA Beach to try us out. We look forward to serving you again in the future.

- B & L Automotive
5

Excellent service. Would recommend to anybody

Thank you Marcus for leaving us a quick review of our family business. Thanks for allowing us the opportunity to serve you, and we look forward to seeing you again soon.

- B & L Automotive