Newport News Auto Repair

1627 reviews
13539 Jefferson Ave. , Newport News, VA 23608
Mon - Fri: 8:00 AM - 6:00 PM, Sat: 8:00 AM - 4:00 PM
(757) 856-6205
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5

The level of customer service is unmatched in my experience. I brought my Chevy Equinox in for routine maintenance. Not only did they tell me what’s wrong with the car but they provide photos in the invoice. The recommended service invoice had links that provided a more in-depth look at what needed to be repaired and videos of what the part does. Liz the front desk clerk, is also knowledgeable and worked with me to get a good price for repair. I will definitely use these guys for the future services and will recommend anybody with car repairs to consider them.

Thank you Polls for your review and we look forward to serving you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
5

Thank you Gene for your 5 star review. We appreciate your business! Sincerely, Brad Brown Owner

- B & L Automotive
4

5

5

Thank you Robyn for your review. We appreciate your business and look forward to seeing you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
5

Thank you Robyn for your review. We appreciate your business and look forward to seeing you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
4

I originally put 3 stars but I’d give it a 4.5. The service was great, and once they realized the service was out of budget, I was given multiple discounts to compensate the price. That’s my only con but that’s just business so I understand. I’m not a car person so any question I had there was an answer. My car runs great :)

Thank you DC for taking the time to leave your review. We hope that you were happy with our service as we are never happy with 3 stars, but we will continue to strive for excellence in serving all of our loyal customers for over 68 years. Thank you for your business. Sincerely, Brad Brown Owner

- B & L Automotive
5

Inspection

4

Good morning Michael, and thank you for taking the time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
5

Good morning Priscilla, and thank you for taking the time to leave your review. We appreciate your business, and look forward to serving you again soon. Sincerely, Brad Brown Owner

- B & L Automotive
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